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Workflow Automation

Low-Code Customization

Pre-built Processes

Make The Complex Simple

Easy Implementation

Why Customers Prefer InvGate Over Zendesk

If you are looking for the best solution for Service Management, look no further. InvGate Service Desk is your best choice to improve IT support efficiency without any hidden costs.

Experience Unmatched Support,
With Fully-featured Service Management

InvGate Service Desk

Overall
94%
Ease of Use
94%
Customer Service
94%
Customer Service
90%

Zendesk

Overall
88%
Ease of Use
86%
Customer Service
84%
Features
86%

Get First-Hand Experience 
Of InvGate Service Desk

Source:

You Will Be In Good Company

Service Desk is a great fit for organizations of all sizes and industries

Empower your team through intuitive self-service tools that ease user collaboration and improve satisfaction.

Make Your Team Happy

Service Management

Get easy access and a clear view of key information to grow and mature your improvement initiatives. 

Streamline Service

Intuitive Platform

Not Your Ordinary
Ticket Management Solution

Discover the fit-for-purpose solution to deliver outstanding service with intuitive ticketing, workflow automation, and ITIL-ready processes.

Explore Live Demo →

Get To Know 
InvGate’s Full Portfolio

Improve your IT support efficiency and experience with an integrated Service and Asset Management platform.

Incident, problem and change management

CIs and business aplication management

Asset and software management

Service Desk

Insight

Assets

Ticket Management

Microsoft Teams Integrations

Share Dashboards With Anyone

Prebuilt Processes To Go Live in No-time

Mobile Ticket Management

Dedicated Post-Sale Support

Show Agents Their SLAs 

Automated Assignment & Predefined Escalation Routes

Native Integration To Asset Management

Tailor InvGate Service Desk with low-code customization to better fit your needs with pre-built processes and automation. 

No card required

Get Your 30 Days Free Trial

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Manager of End-User Services

Nancy Esersky 

Arcos Dorados

“In our search for a tool, InvGate was the one that best suited us in terms of cost-benefit, leveraging this with very good knowledge base management and a great self-service portal."  

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Megan Engels 

IT Service Desk Manager

People’s Bank

“We are one full support department now, which is amazing. Even though it's spanning so many groups and teams, InvGate Service Desk is one place to go for help. And from an end user perspective, that's just amazing” 

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Donald Tatún

Corporate Manager

Disagro 

“Today, the IT team is much more integrated. There is more understanding about what each area should do and what is the expected time to execute the operations”. 

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What Our Customers Say 

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See how InvGate stands out across the board

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