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Customize your dashboards to quickly visualize valuable information and take action when needed.

Get actionable insights on your service



Senior Technical Program Manager

"I have used ServiceNow & Heat, those products are very verbose in terms of wording. InvGate Service Desk is concise less word but more to usable actions."

Education Industry

Service Delivery Manager

"We loved the excellent user experience and flexibility of the product and the outstanding service and support provided by the vendor."


Solutions like ServiceNow have commercial models that require you to buy new modules every time you need an upgrade from the basic package. InvGate has everything you need under one licensing model: from reports to automations.

A simple licensing model with everything you need for your operations

30 days - No credit card required.

Try it for free

An intuitive user interface, workflows, knowledge base and self-service portals that agents and users love.

PinkVERIFY ITIL certified functionalities, including Incident, Change and Problem management.

A ticketing system everyone loves to use

ITIL best practices and tools

InvGate Service Desk has all the features you need to provide outstanding service at a cost your organization can afford. 

Budget shouldn't be a constraint to have the best Service Desk software

Cloud and On-Prem versions

InvGate helps agents stay productive by organizing tickets based on priority, SLA and urgency. Avoid bottlenecks by highlighting actions that can be solved with just one click.

Make agents' job easier


Service Desk’s visual engine allows you to create automated workflows to streamline resolution processes.

Work smarter with automation


Get visibility of the IT assets associated with each request by integrating Service Desk with InvGate's Asset Management tools.

Integrate with ITAM 


Service Desk is a fit for organizations of all sizes and industries

With powerful features that will empower your service management:

Everything you need from a Service Desk software

Our solution adapts to your business and security policy needs. 

We know what requires to set up a service desk and have it running. Our dedicated support is praised by clients, and we hope we can help you, too.

Dedicated pre and post-sales support

Flexible reporting and dashboard

Awe inspiring reporting capabilities, from customizable dashboards to advanced OLAP cubes.

Try it now

Free for 30 days - No Credit Card Required