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Customize your dashboards to quickly visualize valuable information and take action when needed.

Get actionable insights on your service



IT Support Manager

It has been so enjoyable to work with a vendor that truly wants to understand our business process and needs to ensure the software is working well for us."

Education Industry

Service Delivery Manager

"We loved the excellent user experience and flexibility of the product and the outstanding service and support provided by the vendor."


While most available solutions require you to adapt to the product's specifications, our Customer Success Team's expertise working along all industries will make customizing Service Desk to your particular workflow needs seem effortless. Whether you're moving forward from e-mails or you have an ITSM tool already set up, both your team and end users will love all the value that Service Desk brings to your support experience.

We understand that each organization's set of priorities, routing and communication challenges is unique.

30 days - No credit card required.

Try it for free

An intuitive user interface, workflows, knowledge base and self-service portals that agents and users love.

PinkVERIFY ITIL certified functionalities, including Incident, Change and Problem management.

A ticketing system everyone loves to use

ITIL best practices and tools

Cloud and On-Prem versions

InvGate helps agents stay productive by organizing tickets based on priority, SLA and urgency. Avoid bottlenecks by highlighting actions that can be solved with just one click.

Make agents' job easier


Service Desk’s visual engine allows you to create automated workflows to streamline resolution processes.

Work smarter with automation


Get visibility of the IT assets associated with each request by integrating Service Desk with InvGate's Asset Management tools.

Integrate with ITAM 


Service Desk is a fit for organizations of all sizes and industries

With powerful features that will empower your service management:

Everything you need from a Service Desk software

Our solution adapts to your business and security policy needs. 

We know what requires to set up a service desk and have it running. Our dedicated support is praised by clients, and we hope we can help you, too.

Dedicated pre and post-sales support

Flexible reporting and dashboard

Awe inspiring reporting capabilities, from customizable dashboards to advanced OLAP cubes.

Try it now

Free for 30 days - No Credit Card Required

Choose the Service Desk vendor that will give you the best support

(Spoiler: that's us)

InvGate Service Desk has all the features you need to provide outstanding service, while receiving personalized support to get your service desk up and running in no-time.

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