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Customize your dashboards to quickly visualize valuable information and take action when needed.

Get actionable insights on your service



Information Systems Manager

Try it for 30 days without cost

Discover why 1000+ companies prefer Invgate Service Desk

InvGate helps agents stay productive by organizing tickets based on priority, SLA and urgency. Avoid bottlenecks by highlighting actions that can be solved with just one click.

Make agents' job easier


Service Desk’s visual engine allows you to create automated workflows to streamline resolution processes.

Work smarter with automation


Get visibility of the IT assets associated with each request by integrating Service Desk with InvGate's Asset Management tools.

Integrate with ITAM 


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Free for 30 days - No Credit Card Required

Choose the Service Desk with the best support and easy to use platform.

(Spoiler: that's us)

InvGate Service Desk has all the features you need to provide outstanding service, while receiving personalized support to get your service desk up and running in no-time. Integrated ticketing, self service, reporting and more for every enterprise size.

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Start empowering your agents and clients

Christopher Hoth

Chesapeake Bay Academy

"I needed a solution that’s easy-to-use, accessible from anywhere, that provided communication tracking, and is flexible. Most of all I needed one that would fit the budget of a nonprofit.”

"In our search for tool, InvGate was the one that best suited us in terms os cost-benefit, leveraging this with very good knowledge base management and a great self-service portal."

Nancy Esersky

Manager of End-User Services

Arcos Dorados

Awe inspiring reporting capabilities, from customizable dashboards to advanced OLAP cubes

Flexible reporting and dashboard

A ticketing system everyone loves to use

Everything you need to give the best service on a Help Desk Software

An intuitive user interface, knowledge base and self-service portals that agents and users love

Workflow, task automation, drag and drop agent assignment, easy collaboration between different areas.

Reduce your time on
repetitive tasks

Dedicated pre and
post-sales support

We know what requires to set up a service desk and have it running. Our dedicated support is praised by clients, and we hope we can help you, too.

Cloud and
On-Prem versions

Our solution adapts to your business and security policy needs.

ITIL best practices
and tools

PinkVERIFY ITIL certified functionalities, including Incident, Change and Problem management.

Service Desk is a fit for organizations of all sizes and industries